Why Industries Die
Clearly the strangest part of the NYT Mag's interview with Ruth Reichl:
[Gourmet] has a legendary renewal rate. They would never tell me exactly what it was. I kept asking: "What does that mean? What are you talking about?" And they just kept saying: "It's great. People buy Gourmet forever."
This reminds me of NYTimes.com's lead editor saying he has no idea of their metrics. I understand why editors might want to shield their publications from the vagaries of metrics, but to completely ignore them seems like suicide.